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Welcome to Mystic Store (“we,” “us,” or “our”). At Mystic Store, we’re committed to protecting your privacy with the same dedication we put into crafting our premium water sports gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website divetripswetsuit.com.

1. Information We Collect

We collect information to provide better services to all our water sports enthusiasts:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and contact details.
  • Transaction Data: Details about purchases you’ve made through our store (product type, size, price, etc.).
  • Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing Data: Your preferences in receiving marketing from us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for wetsuits, rash guards, and other water sports gear
  • Provide customer support and respond to your inquiries
  • Improve our website, products, and services
  • Send you information about new products, promotions, and special offers (if you’ve opted in)
  • Prevent fraudulent transactions and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: We share information with third parties who help us operate our business (payment processors, shipping carriers, IT services).
  • Legal Requirements: We may disclose information if required by law or to protect our rights.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your information with the same care we design our winter wetsuits:

  • All transactions are protected with 256-bit SSL encryption
  • We are PCI DSS compliant for payment processing
  • We implement appropriate technical and organizational measures to protect personal data
  • Credit card details are not stored on our servers after transaction completion

While we implement these security measures, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Restriction: Request restriction of processing your personal data.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like waves that leave traces on the shore, our website uses cookies and similar tracking technologies:

  • Essential Cookies: Necessary for the website to function properly.
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Targeting Cookies: Used to deliver relevant ads to you.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

7. International Data Transfers

As we serve customers worldwide (excluding most Asian destinations and some remote locations), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell children’s sun suits and wetsuits, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We’ll notify you of significant changes by posting the new policy on our site with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: 1828 Blue Spruce Lane, Baltimore, US 21212

Thank you for trusting Mystic Store with your water sports needs and your personal information. We’re committed to keeping both you and your data protected, so you can focus on catching the perfect wave.